On Thursday 22, there is HSS3 lot 022 B.4 pallet11 found red blood vessel in product. PD want to clear hold but this pallet to kept on the rack in morning shift already. I asked WH staff and get the answer is not has Hold label, thus bring to kept on rack(but QA said, has Hold label on pallet).
On 04.00 A.M. PD would like to clear this product but it takes 1 hour to prepare the product for PD. I asked Sup’Phung that, Can you clear do it on tomorrow? Her answer is OK.
On Friday 23, after PD bring to clear completely, but not informed to QA and not written form because of the move to do the next day.
So PD refer to, they plan to clear product after finish production on that day but they can’t do it because WH team cannot transfer this product to them. WH staff cannot separate product between A-Grade and Hold product.