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An iTunes App Store representative will review your request and should send you a personal response within 48 hours. That response will include a record of your request. While you are waiting, you may find these articles helpful:
Resume interrupted iTunes Store downloads
If an app you installed unexpectedly quits, stops responding, or won’t open
Countries and regions where iTunes App Store is available
This is your case number: 100029589613
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iTunes Store Customer Support
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