The survey was sent to the Vice President of Human Resources as well
as the Chief Executive Officer (CEO) within the corporate headquarters of
the largest hotel management companies in the United States. In order to find
the companies, a directory from the American Hotel and Lodging Association
was utilized. From the list, the top 90 property management companies were
selected based on the total number of rooms. A hotel management company
is one that actively manages the operations of multiple hotel properties. Hotel
companies that only franchise their name but do not manage hotels were not
considered. Each of the 90 companies was sent 2 surveys. One intended for
the CEO and one for the Vice-President of Human Resources. The purpose
of sending two people a survey at each company was to encourage at least
one person from each company to respond