It has been shown that a customer’s affective commitment positively influences affective loyalty and enjoyment (Ha and Perks 2005, Homburg et al. 2006, Janda and Ybarra 2005, Jin et al. 2008, Khalifa and Liu 2007, Kim et al. 2008, Ranaweera et al. 2008, So et al. 2005. Brand loyalty is also increased when customers show high affective commitment (Mattila 2006, Cater et al. 2011).
furthermore, several researchers identify that customer commitment positively affects customer loyalty (Jin et al. 2008; Kim et al. 2008; Liu 2007; Homburg et al. 2006). Customer loyalty is also raised whereas customer illustrate high affective commitment