Using samples from Standard & Poors 500 companies, Lau (2000) found that QWL companies have a higher growth rate as measured by the five-year trends of sales growth and asset growth. However, the outcome for profitability yield mixed results on Walton’s (1974) conceptualisation of QWL. Saklani (2004) stressed that with the ever-changing technology and increased access to information, the study of organizations with respect to productivity, efficiency and quality of services very crucial in order to improve the performance of work in India. The need to improve organizational productivity in the health care industry has spurred Brooks and Anderson (2005) to develop the construct of quality of nursing work life. They came out with four dimensions of the conceptual framework namely; work life/home life dimension, work design dimension, work context dimension and work world dimension. In another study done by Wyatt and Chay (2001), they found four dimensions of quality of work life among the predominantly Chinese Singapore sample of employees. In Malaysia, Mohd. Hanefah et al. (2003), designed, developed and tested QWL measure for professionals, namely public and government accountants and architects. They conceptualized QWL as a multi-dimensional construct comprised of seven dimensions, namely growth and development, participation, physical environment, supervision, pay and benefits, social relevance and workplace integration. In summary, several studies that have examined QWL dimensions varied significantly not only across countries but also among researchers. This study was an attempt to further develop the dimensions of QWL in Malaysia.
ใช้ตัวอย่างจาก Using samples from Standard & Poors 500 companies, Lau (2000) found that QWL companies have a higher growth rate as measured by the five- -แนวโน้มปีเติบโตของยอดขายและการเติบโตของสินทรัพย์ year trends of sales growth and asset growth. However, the outcome for profitability yield mixed results on Walton’s (1974) conceptualisation of QWL. Saklani (2004) stressed that with the ever-changing technology and increased access to information, the study of organizations with respect to productivity, efficiency and quality of services very crucial in order to improve the performance of work in India. The need to improve organizational productivity in the health care industry has spurred Brooks and Anderson (2005) to develop the construct of quality of nursing work life. They came out with four dimensions of the conceptual framework namely; work life/home life dimension, work design dimension, work context dimension and work world dimension. In another study done by Wyatt and Chay (2001), they found four dimensions of quality of work life among the predominantly Chinese Singapore sample of employees. In Malaysia, Mohd. Hanefah et al. (2003), designed, developed and tested QWL measure for professionals, namely public and government accountants and architects. They conceptualized QWL as a multi-dimensional construct comprised of seven dimensions, namely growth and development, participation, physical environment, supervision, pay and benefits, social relevance and workplace integration. In summary, several studies that have examined QWL dimensions varied significantly not only across countries but also among researchers. This study was an attempt to further develop the dimensions of QWL in Malaysia.
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