As our conversation on the phone, I would like to inform you about the ticket refund for Mr.Ian. I send the document for refund to the airline already. Nowadays it is still on the processing by the airline. I informed to K.Pitsamai the airline will spend the time for this case around 3-6 months but I just checking again about this case. We will spent the time for process this case around 2-3 months. I am really sorry for my mistake information. When the ticket complete for refund I will inform you immediately.
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