Step 1
Prepare bills and invoices for sales or services rendered. These payment requests list information such as a description of the product or service, the date of the transaction, the price, fees or shipping charges, and discounts applied.
Step 2
Collect on accounts by sending bill reminders and communicating with customers via phone, email, fax or mail. At large companies, you may coordinate with the collections department or a third-party collection agency for severely delinquent accounts.
Related Reading: Main Responsibilities of a Food Market Customer Service Clerk
Step 3
Record payments by entering them into a ledger or accounting software. In general, you must include the date paid, amount, method of payment and any balance due.
Step 4
Prepare cash and check payments for bank deposit. This usually requires totaling and recording the deposit amounts, filling out deposit slips, and bundling the funds and slips. You may also be responsible for making deposits at the bank.
Step 5
Reconcile the accounts receivable ledger to ensure that all payments are accounted for and properly posted. Research any discrepancies by checking bills, invoices, sales receipts and bank deposit records. You may perform this duty daily, weekly or monthly.
Step 6
Generate monthly, quarterly or annual financial statements and reports detailing paid and unpaid invoices and other accounts receivable activity. Reports typically list active accounts, the status of the accounts and collection costs.