1. Ticket respond time: Weekday: 24H/Weenkends: 48H
2. The type of "Order not received" and "RMA issue" is not allowed until it has been 7days since the order shipped out. Please fill in the required information as the instruction below to help us serve you better.
3. Please keep in touch with us before your request is resolved. Once the application has not been updated more than 30 days, we will regard it as being given up on customers' own initiative and the case will be closed automatically.
For urgent issue, you can contact us via Live Help for prompt assistance/response. Working hour: 7*24H
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