1. I always define clearly and explicitly what the problem is.
2. I always generate more than one alternative solution to the problem.
3. I evaluate the alternative solutions based on both long- and short- term consequences.
4. I define the problem before solving it; that is, I avoid imposing my predetermined solutions on problems.
5. I keep problem-solving steps distinct; that is, I make sure to separate formulating definitions, generating alternatives, and finding solutions.
When faced with a complex or difficult problem that does not have a straightforward solution
6. I try to define the problem in several different ways.
7. I try to be flexible in the way I approach the problem; I don't just rely on conventional wisdom or past practice.
8. I look for patterns or common elements in different aspects of the problem.
9. I try to unfreeze my thinking by asking lots of questions about the nature of the problem.
10. I try to apply both the left (logical) side of my brain and the right (intuitive) side of my brain to the problem.
11. I frequently use metaphors or analogies to help me analyze the problem and discover what else it is like.
12. I strive to look at problems from different perspectives so as to generate multiple definitions.
13. I do not evaluate the merits of an alternative solution to the problem until I have generated other alternatives.
14. I often break the problem down into smaller components and analyze each one separately.
15. I strive to generate multiple creative solutions to problems.
When trying to foster more creativity and innovation among those with whom I work
16. I help arrange opportunities for individuals to work on their ideas outside the constraints of normal procedures.
17. I make sure there are divergent points of view represented in every problem-solving group.
18. I sometimes make outrageous suggestions, even demands, to help stimulate people to find new ways of approaching problems.
19. I try to acquire information from customers regarding their preferences and expectations.
20. I sometimes involve outsiders (for example, customers or recognized experts) in problem-solving discussions.
21. I provide recognition not only to those who are idea champions, but also to those who support others' ideas and who provide resources to implement them.
22. I encourage informed rule-breaking in pursuit of creative solutions.
1. I always define clearly and explicitly what the problem is.
2. I always generate more than one alternative solution to the problem.
3. I evaluate the alternative solutions based on both long- and short- term consequences.
4. I define the problem before solving it; that is, I avoid imposing my predetermined solutions on problems.
5. I keep problem-solving steps distinct; that is, I make sure to separate formulating definitions, generating alternatives, and finding solutions.
When faced with a complex or difficult problem that does not have a straightforward solution
6. I try to define the problem in several different ways.
7. I try to be flexible in the way I approach the problem; I don't just rely on conventional wisdom or past practice.
8. I look for patterns or common elements in different aspects of the problem.
9. I try to unfreeze my thinking by asking lots of questions about the nature of the problem.
10. I try to apply both the left (logical) side of my brain and the right (intuitive) side of my brain to the problem.
11. I frequently use metaphors or analogies to help me analyze the problem and discover what else it is like.
12. I strive to look at problems from different perspectives so as to generate multiple definitions.
13. I do not evaluate the merits of an alternative solution to the problem until I have generated other alternatives.
14. I often break the problem down into smaller components and analyze each one separately.
15. I strive to generate multiple creative solutions to problems.
When trying to foster more creativity and innovation among those with whom I work
16. I help arrange opportunities for individuals to work on their ideas outside the constraints of normal procedures.
17. I make sure there are divergent points of view represented in every problem-solving group.
18. I sometimes make outrageous suggestions, even demands, to help stimulate people to find new ways of approaching problems.
19. I try to acquire information from customers regarding their preferences and expectations.
20. I sometimes involve outsiders (for example, customers or recognized experts) in problem-solving discussions.
21. I provide recognition not only to those who are idea champions, but also to those who support others' ideas and who provide resources to implement them.
22. I encourage informed rule-breaking in pursuit of creative solutions.
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