1 Introducing logistics
1.1 Definition of logistics
1.2 Logistics systems
1.2.1 Logistics activities
1.5 Objectives of logistics
1.5.1 Measures of the service level
1.6 Management of the logistics system
1.6.1 Planning phase
1.6.2 Organizational phase
1.6.3 Control phase
5 Managing a warehouse
5.2 Warehouse design
5.2.1 Choice of warehouse systems
5.2.2 Choice of warehouse layout
5.2.3 Sizing of the storage zone
5.2.4 Sizing of the receiving zone
5.2.5 Sizing of the shipping zone
5.6 Case study: Inventory management at Wolferine
6 Managing freight transport
6.1 Introduction
6.1.1 Modes of transport
6.1.2 Classification of transport problems