The front office is the part of a company that comes in contact with clients, such as the marketing, sales, and service departments.[1]
In the hotel industry, the front office (also known as front desk) welcomes guests to the accommodation section: meeting and greeting them, taking and organizing reservations, allocating check in and out of rooms, organizing porter service, issuing keys and other security arrangements, passing on messages to customers and settling the accounts.
In professional sports, the term refers to upper management of a club, such as the General Manager and other player personnel decision-makers.
The front office is the part of a company that comes in contact with clients, such as the marketing, sales, and service departments.[1]In the hotel industry, the front office (also known as front desk) welcomes guests to the accommodation section: meeting and greeting them, taking and organizing reservations, allocating check in and out of rooms, organizing porter service, issuing keys and other security arrangements, passing on messages to customers and settling the accounts.In professional sports, the term refers to upper management of a club, such as the General Manager and other player personnel decision-makers.
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