• Technology-based systems – These can include a collaborative wiki , where everyone can add and edit information. Or, it can include programs or databases on the company's intranet, with information organized so that everyone can access them.
Any technology-based system will have challenges. For instance, who will manage the project? Who will keep the information up to date? How will people access the information?
There's no "one size fits all" approach here. Every company and culture is different.