Improving OTIF
Have a daily meeting to discuss outstanding issues that are affecting OTIF, based on “Fails” from the previous day. Whatever the solution, the fact remains that several departments are now united in solving a performance problem that affects them all.
Concentrate on your rate of improvement. (Rather than blindly chasing the 100% mark) Bear in mind that this KPI has the potential to change the character of your organisation, especially the levels of positive communication between departments.
Be prepared to change or challenge the way you do things. If the definition of Insanity “doing things the same way and expecting a different result” holds true, then changes to procedures and processes will be necessary to achieve higher results.