We are understanding your concern on this uncollectable PCE and Schedule. However, we would like to clarify the issue. Attached are the update list of the unsigned document, first files is for Jan 2015 and Second file is from Jan – Dec 2014.
The ration for this coincident is that, AIS accounting procedure is such a hassle, they required 10 signature for document to be accepted, moreover most of the campaign briefs are very rush and to gather all signature from different level of management team from Marketing Communication through Product are time consuming. Most of campaign brief only come week or two before actual launch date. Which forces us to be flexible to lets the campaign go lives before the document being signed. However, the document will be issue right after the client send us confirmation via emai.
The document will be furnish to client 2 days after the confirmation mail. Unfortunately, after we send over the document to the client, some document got missing in client procedure of chasing for their higher authority signature across the department. Therefore, some of the documents are not returning to us.
We also never stop trying in following up in this matter, we have been re-print these documents several time, included visited client office and waiting for the whole day to get the matter sorted. Sadly, only some of the documents are returned but some client mention the project owner is not available on those day.
Solution to this matter is that, we will organized another documentation visit meeting, and tell them that please book the authorize person of this missing document campaign to be available and get this sorted ASAP.