C h a p t e r 3
METHODOLOGY
Queuing Models with Single Stage (facility)
The term queuing system is used to indicate a collection of one or more waiting lines along with a server or collection of servers that provide service to these waiting lines. The example of ICA supermarket is taken for queuing system discussed in this chapter include: 1) a single waiting line and multiple servers (fig.1), 2) multiple waiting lines (arranged by priority) and multiple servers (fig.2) , and 3) a single waiting line and a single server (fig.3). All results are presented in next chapter assuming that FIFO is the queuing discipline in all waiting lines and the behavior of queues is jockey1
.