The Internet provides global access to an agency’s web site. The web site is usually on a separate
computer or a ‘web server’. The web server can be directly managed by the agency or by a third party
such as an Internet Service Provider (ISP). The agency usually needs to be connected to the web server to process transactions generated by users and to update web site information. Agencies often use the same infrastructure to process emails going into and out of the agency. Because of this there is a continual two-way flow of information traffic into and out of an agency’s network to the Internet.