Reputation Creation
Virtue:
- In our product, we will manufacture our motorcycle with qualitative materials and materials and we won’t reduce materials cost for our profit. Customers can be confident that our product always has good quality
- From sales method, our company won’t distort unclear information. Moreover we will train supplier salesman about virtue sales.
- We won’t advertise about our product with exaggerated content. We will inform customers with real content and appropriate information. We will show our real statistic that can prove from our customer review.
Practical Wisdom:
- We usually investigate the quality of products and the satisfaction of customers. We will always train personality of employees for handling every situation.
- When customer has a problem, we will resolve any problem calmly. We must do everything until customer would accepted.
- We will receive customer complaints and we will manage our employees that have to do the right thing although they might lose some benefits.
Selflessness
- We would exchange ideas and information about motorcycle business with other competitors that we won’t think it is competition but we will only share thinking of directors and employees for motorcycle development.
- We will create social network for motorcycle users that everyone can get information from it. When customer has a problem about their motorcycle, our employees will be answer about basic repair that users can do it with themselves. This is because each customer has limited budget. This way can save more customer budget.