Among the many Eddie Bauer strategies for attracting new employees (call associates) and keeping the current workforce satisfied is the firm's family-friendly approach. Dealing with family issues is a part of the company's strategic business plan. Its success in this regard is part of what led Business Week to conclude that it's such a good place to work. "The pay isn't great," the magazine acknowledg, "but employees like the hours and say management demonstrates impressive family support." Company spokeswoman Liz Gorman elaborates: "Balance is at the core of what Eddie Bauer is all about. We believe there really is a need to have a balance in work and life." How does the company help associates achieve work and life balance for 12,000 people working in more than 450 locations throughout the United States, Canada, Japan, and Germany? They offer