DUTIES AND RESPONSIBILITIES
1. Types, distributes and files reports, letters pertaining to the Owning Company, other
commercial properties as well as inter-departmental memorandums and all related
correspondence.
2. Takes minutes during Department Heads/ Executive Committee meetings and at other
meetings whenever required.
3. Receives and monitors all incoming calls to The Managing Director's office.
4. Preparation of reports as required by the Managing Director.
5. Maintains and updates a follow up file for the purpose of reminding The Managing Director of
functions, events, meetings, appointments and other related matters.
6. Receives, sorts and distributes mail to all departments. Also responsible for stamping hotel
mail/monitors house Courier dispatches/receipts.
7. Handles all confidential correspondence.
8. Maintains and controls office supplies stock.
9. Keeps record of Department Heads vacation schedules.
10. Receives and attends callers to The Managing Director office.
11. Raises and follows up on maintenance orders as appropriate
12. Ensures the filing is up to standard and easily accessible.
13. Maintains good rapport with all employees.
14. Ensures that secretarial equipment is always in good operational condition.
15. Complies with hotel’s Health, Safety & Hygiene policy.