Introduction
Organizations in the current economy recognize knowledge as a key economic resource and,
therefore, it is considered important for sustaining competitive advantage. Needless to say, organizations
must possess the right knowledge in the desired form and content under all circumstances
to be successful. The risks and uncertainties inherent in such dynamic environments have
increased the importance of managing organizational knowledge (Paiva & Fensterseifer, 2002).
Various empirical and theoretical evidences
have proven knowledge management
(KM) to be a key source of
competitive advantage and subsequently
leading to organizational success. If any
organization can recognize and control
environmental factors (for example,
competitors, stakeholders, technology,
etc), then it can continue to exist much
better. However, due to scientific and
technological developments, the current