destination branding refers to "choosing messages and symbols that serve to identify and position or brand their destinations in the minds of prospective visitors and differentiate them from all others
a consistent experience gains customer loyalty. the hospitality industry uses branding to gin the faith and the loyalty of the customer as well as making a mark on the minds of customers. menus may change, goods and services may change but the brand remains the same and that is what the customer will always identify the establishment with. branding in hospitality means giving an identity to the business.
target - a company should have a clearly defined message to reach the customers. this will gain customer loyalty. a market analysis will help identify what the customer needs and requires in a brand.
consistency - consistency in branding ensures success. a brand name, logo or message should be advertised in the same manner. this also applies to visual media that is used such as print and digital media
familiarity - if a customer is regularly exposed to a brand, the customer becomes familiar with and learns to trust and have confidence in the brand.
meeting consumer needs - companies must take all efforts to identify the needs of the customers. these can be done via research, studies and surveys.
competitive edge - brands should always deliver what they promise. they also should be aware of what other breans which sell similar goods and services are offering and develop their own products to suit the market and the customers.
family brands - an umbrella brand is where a group of products possesses the same brand name. different products having different brand and are marketed by the firm.
individual brands - the same product family puts out products under different brand names. this is also called flanker brands or multibranding. advantage is each product has a unique identity and image.
own brands - these products use the company name and logo. "an item packaged and marketed under the brand name of a particular retailer.