Dear, Staff of The W Koh Samui
We arrived on Christmas Eve filled with excitement, and after traveling more the 21 hours we were greeted by you’re amazing welcoming staff. Even thought we had a reservation complication you where so accommodating and honoured our stay. From the second we got settled the staff at The W Retreat made us feel right at home, evening telling us to act as if were at home, and every day after that we have grown so close to everyone here. The personal touch this place is magical and the Whatever Whenever truly exceed our expectations. From juggling our daily activates, surprising me with a cake and card signed by the staff for my birthday and even filling my craziest request like an impromptu photo shoot. The private dinner on the beach was so special and the Christmas brunch was the most amazing thing I’ve ever tasted. I honestly have loved every moment of it, now that we are on a first name bases I have to give my home away from home 5 stars and beyond. The best holiday we have ever had. Thank you so much.
The germain’s