Dear with078,
Hi.
During the process of unlocking you can use your phone.
Your IMEI into the unlocking process.
Processing time is about 1-25 working days
(weekends and holidays the service is not running).
You bought the unlock on April 20.
On 21 April there was 1 working day.
From 22 April to 2 working day.
23 April - 3 working day.
24 April - 4 working day.
On April 25 and 26 was the weekend, the operator did not work.
27 April - 5 working day.
28 April - 6 working day.
29 April - 7 working day.
30 April - 8 business day.
May 1 was 9 working day.
2 and 3 may have been the weekend.
May 4 passed 10 working day.
Today, 5 may, will start 11th working day of the unlocking process.
Both of us have had to wait for the operator response.
I guarantee you that you will receive either unlock, or I'll give you money.
Thank you for waiting.
- rufousfox