Abstract. Quality Assurance in Education is there to validate the accreditation and implementation of learning to ensure that quality standards of provision are constantly reviewed and benchmarked against national or organizational standards. Defining quality is always a challenge and evaluating whether quality provision is then delivered is somewhat subjective even if clear criteria are in place. This paper looks at: the challenges faced in terms of quality assurance activity, specifically audits, in terms of an evaluation of some of the challenges noted in South Africa, when conflict between the regulatory authority is noted with the educational organizations, where conflict arises within the organization itself as result of quality assurance activity the role and behavior of the quality assurance auditor The role of the Quality Assurance auditor is to ensure that standards are met within organizations. Quality Assurance auditors interface with the educational organizations and act, in their capacity auditors, as the extension of the regulatory body. This paper considers how evaluating this role and its various functions can create an awareness of quality assurance to improve the perceptions of quality in educational organizations