We have difficulties deal with job Training is….
- In hotel industry the language is the most important because the workers always communicate with foreigners. According to, the language barrier is the main problem when I faced to foreigners; I feel excited and misunderstand their pronunciation. Anyway, I can catch up word by word and body language.
- Operation of hotel in most case, there was not urgent problem to be solved, but there was lack of communication among employees in the organization that something is not clear. For example, worker put wrong information into reservation form. Moreover, sometimes, there is lack of communication with maids. These problems could make workers confused.
Solution
- We have to practice by ourselves and work hander. Moreover, we have to encourage ourselves to communicate with foreigners.
- The workers should work carefully. For example, we should check the updated note before start working. Moreover, we should send the correct information to other workers and try to catch up all assignments.