Please see my answers/ requests in the original email below. Per our conversation yesterday, I will reach out to K. Wichien and K. Mhudum today to resolve the outstanding issues. I hope we now have the same understandings of the communication protocol. I intend to build a long lasting relationship with Erawan and fully expect you and your team to do so in the same manner. I am really upset at the way you and your team have been handling the below issues and will not hesitate to escalate the future issues to your manager, should the same problems arise.