In this case customer inform about information details as they needs to the sales section and then customer has changed some details later. Sales confirmed the right information with customer then; sales coordinated with F&B coordinator to inform about information details that has been changed for the wedding ceremony. In the wedding day, staff who responsible for the wedding ceremony inform that they didn’t receive any information that change from section and these made customer very dissatisfied. About the stage design, customer has sent a stage pattern one day before wedding day to F&B coordinator but set up team informs that not received any information from section but staff could change the stage pattern as customer has designed on time. Ask to F&B Department about working process of transfer information and communication to other section to receive the right information. In operation meeting F&B department has assign F&B coordinator to responsible to cooperate and transfer information to all section such as set up and security. After sales receive an order or information from customer then, sales will be contact to F&B coordinator who responsible of each functions directly to inform all detail of event to make the right understand and solve a problem of transfer information. F&B department solution; about cooperation and transfers information all relate section should communicate to each other to ensure every section receive the right information especially, in case of the customer have change any plan or information.