her Bridging the generation gap requires acknowledging that everyone is different. Everyone's unique experiences, eir backgrounds, culture, etc. are likely to influence their attitudes toward work. These differences may have positive or negative consequences for a company. Generational differences are likely to be a source of frustration for leaders if they see those differences as potential problem nd areas (Lancaster and Stillman, 2002). Hospitality leaders en need to understand that everyone has something good to offer and they may bring something better to the table if they are given a chance. That is why if the leaders learn to appreciate those differences by focusing on positive attributes and take time to consider the strengths each co-worker brings to the workplace, they are likely to e manage those differences effectively and create a positive work environment. This positive dialogue bonds the e participants in movement forward, celebrating their past e successes and unifying their vision of the future while rebuilding their daily activities to be more closely aligned h with their mutually discovered possibilities (Mann, 2006) A useful leadership tool capable of stimulating positive r dialogue and bridging generational groupings might be Appreciative Inquiry. Appreciative Inquiry offers a new way of dealing with organizational development by nurturing positive employee-centered dialogue over defi cit-based thinking and problem-solving processes. It benefits an organization by bridging diversity and facil- itating the alignment of organizational goals (vision) and the human needs (social actors) within the system. This inquiry and dialogue process can promote the unification