The Internet is fast becoming an integral part of marketing communications in this digital economy. Along with the World Wide Web (WWW), the Internet is a prime example of technology that facilitates exchanges between buyers and sellers (Porter, 2001). However, the possibilities and specific characteristics of the Internet form as a whole a completely new communication situation and pose a special challenge to companies wishing to communicate with their customers. The central issue for Internet is the transition of information power from the company to the consumer. Anderson (1996, p. 155) called this transition a ‘‘shift in activeness’’. For instance, with the Internet it is no longer the company that decides what topic/s will have an effect on the consumers, through which medium (or which part of the medium) and at which point in time. The consumers are the one who now decide what topic/s should be included and through which medium (Hoffmann, Novak, & Chatterjee, 1996).