The Value Stream Manager must be respected by employees within the value
stream and must understand the flow as it is documented or changed to date. The
Value Stream Manager must have direct access to a member of the management
team who can call a meeting of the right personnel to discuss changes in the process.
This requires an open-door policy that allows employees in such a position
to bypass any formal chain-of-command policy and talk directly to the decision
maker who can call a meeting. The Value Stream Manager does not need to have
the power to run a meeting, only the responsibility and accountability to ask for
a meeting when necessary