personal selling media is a two-way between the seller and buyer agent-lines-one has to patch up between sellers and buyers. The salesperson will have to find out who is expected to become a customer. You can look at the past and present clients. Prepare to meet people who are likely to become customers. The knowledge such as customer or product to be sold. When faced with staff who are expected to become customers. I can answer questions as well. To access the people making decisions