Sales Approval
Flexible flow for sale support team to handle the sale. No matter how data verification, quality control or payment transaction is prioritized, it is configurable upon your preference as well as user authorization.
Workflow Management
One-stop case handling and product selling. Engage support team to individual case or sale with features to facilitate all parties to escalate, monitor, and keep updated the status right from the first customer contact to product delivery.
Voice-file Engagement
All voice-files related to a single sale or contact is combined together based on customer and in time sequence, which helps shorten working period and simplify your work.
Professional Reports
Enables call center professionals and managers to prepare their reports speedily and with clarity. Either printing in PDF file or export raw data in Excel file is simply available.
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