Dear Mr. Fukoka
I am writing to draw your attention to the techincal problems that we have been experiercing with your software. We have called your office several times already, and I find it mostunsatisfactory that we have not been notified of the reason for the said proplem.
I would be grateful if you would offer me an explanation and assure me that this problem will not arise again.
If I do not hear from you, I regrat to inform you that I will be obliged to find other softwares that are foolproof.
Yours. sincerely
Peter Mitchell
Marketing Manager Speakspeak Internationnal
New York