• Handling complaints, managing engineering service at multinational companies in automotive and electronics industries.
• Provide high quality services to meet customer and partner’s expectations
• Constantly follow the customer requirements, be a professional customer and partner representative
• Plan, manage and monitor the activities, motivate and evaluate the subordinates performance.
• In case of quality problem at host, ensure to prepare and start up the mission as standard.
• Prepare work instructions, non – conformity analyses, work out actions.
• Product supervision, follow up break points.
• Carry out internal process audits.
• Implement 8D and other corrective actions, apply quality assurance tools.