1. The machine pours shots very slowly or not at all.
• Take notes of exactly what machine is doing and when it appears to be doing it, ie, when machine is being used to its fullest extent.
• Is the machine doing this on regular basis and does the machine turn off/ or lights flash
• Keep your basket clean, lack of basket maintenance, equals blockages
• Listen for the click when trying to extract. If you can’t hear it then it could be a blocked or faulty coil
• Try to back flush with cleaner and using the blind basket in the group handle