We wish to inform you about the error of your employee on flight PG124/14MAR USM-BKK, on this flight we have one urgent transfer rush tag under expedite tag number PG101910 which on board PG124/PG924/14MAR USM-BKK-HKT but your employee was wrong delivered it to arrival claim area even though attached the transfer tag (DOM-DOM) on the bag obviously (please see pictures in attachment). and this incident it's made this rush tag cannot reach to flight PG 924/14MAR.
Of such an event bring a trouble to our baggage services at destination.
Once again, we asking your kind for help investigate this incident.