It was a last minute booking, which turned out to be a very pleasant surprise. I was offered late checkout as requested, and was warmly greeted and assisted throughout the property. Location is truly superb, beautiful river view, walking distance to sky train, plenty local shops right outside of hotel; gym facility was one of the most spacious and well equipped I've seen at all 5-star hotels I've stayed. Only improvement area is perhaps the swimming pool, which is a bit small and lack of locker/facilities needed.