To begin with, Riquelme (2001)
examined how much self knowledge consumers have when choosing
between different mobile phone brands. The study was built upon six
key attributes (telephone features, connection fee, access cost, mobile-to-mobile
phone rates, call rates and free calls) related to mobile
Karjaluoto et al. 65
phone purchasing respondents had to importance rate. The research
showed that consumers with prior experience about a product can predict
their choices relatively well, although respondents tended to overestimate
the importance of features, call rates and free calls and
underestimate the importance of a monthly access fee, mobile-to-mobile
phones rates and the connection fee.
To begin with, Riquelme (2001)examined how much self knowledge consumers have when choosingbetween different mobile phone brands. The study was built upon sixkey attributes (telephone features, connection fee, access cost, mobile-to-mobilephone rates, call rates and free calls) related to mobileKarjaluoto et al. 65phone purchasing respondents had to importance rate. The researchshowed that consumers with prior experience about a product can predicttheir choices relatively well, although respondents tended to overestimatethe importance of features, call rates and free calls andunderestimate the importance of a monthly access fee, mobile-to-mobilephones rates and the connection fee.
การแปล กรุณารอสักครู่..