Issues Embodied in conflict incidents occurring in the Manufacturer-Distributor Dyad
Manufacturer Complaints
1. Lack of service by distributors personnel
2. Ineffective communication
3, Warranty administration
4. Distributor cash now tightness
5. Documenting rebates and payments
6. Loss and damages in delivery
7. Documenting advertising expenditures
8. Weak market penetration by distributor
9, Violation of sales policy
10, Gaps in product line