I have been training my staff at Malibarn to top customer service and one hook word to say to our customers is 'yes we can' with a smile.. so yesterday, there was a parent calling to ask if we can do a corsage for her daughter and a flower pin for a boy to go to a prom on Saturday. I responded 'yes we can' อีโมติคอน smile (having no idea how to do them) ... and now researching how to do it like crazy! Life is fun~ and yes we can ^^*