• More than 2 years’ successful experience in customer service and support with recognized Strengths in Specialist support, problem-solving and trouble-shooting, maintenance crew support, and planning/implementing proactive procedures and system to avoid problem in first place.
• Possess solid computer skills.
• Ability to train, motivate and supervise customer service employees.
• Created customer satisfaction survey, drastically reducing potential problems.
• Quickly learn and master new technology
• Coordinate all front office duties.
• Hear and resolve complaints from customers, patients and public