Top Rated Seller requirements
To become a Top Rated Seller your eBay account must have been active for at least 90 days. You must also meet sales and tracking requirements and performance standards.
Sales requirements:
You have at least 100 transactions with US buyers over the most recent 12-month period.
You have at least $1,000 in sales with US buyers over the most recent 12-month period.
Tracking requirements:
You've uploaded valid shipment tracking to My eBay within your promised handling time for at least 90% of transactions with US buyers in the last 3 months.
1 business day handling time: If a buyer pays on Tuesday, you need to upload tracking by 11:59:59 pm Pacific Time on Wednesday.
Same business day handling time: If you offer same business day handling, you also have 1 business day to upload valid tracking information. For example, if a buyer pays on Tuesday at 10:00 am Pacific Time, you need to upload tracking by 11:59:59 pm Pacific Time on Wednesday. The tracking number must have at least one carrier scan recorded within your promised handling time.
Handling time is measured in business days. Weekends and holidays aren't counted. For example, if you specify 1-day handling time and a buyer pays on Friday, Saturday, or Sunday, you need to upload tracking by 11:59:59 pm Pacific Time on Monday.
If a buyer purchases items from multiple listings, each listing (or transaction) must have a tracking number, even if all the items have been combined into a single order for shipping.
Exceptions: You're not required to upload tracking for:
Unpaid items
Canceled transactions
Listings where the buyer selects freight or local pick-up
Classified Ads
Learn more about uploading shipment tracking.
Learn more about handling time.