INTRODUCTION
Electronic messages, such as emails and cell phone text messages, are an increasingly
important form of communication. One major benefit is the immediacy with which
information is transmitted. Thus, as long as the messages are actually read when received, it
is easy to understand why time-sensitive information, such as meeting times and locations or
military orders, would be best disseminated via electronic messages. However, if the
message text is not easily readable, and the reader must spend additional time deciphering the
content, the time-saving aspect of electronically sent information may be reduced.