I am apologize to made you more confused . I would like to clarified that the name and address for vat refunding can present in English language but must be shown the vat id. number as mentioned on Vat certificated document.
For last email from K karunaporn, she would like to sent you the corrective receipt/ tax invoice from p. April 2016 until latest payment for your refunding ( The name & address are fit the requirement of refunding ) But she may missing to send the invoice from Apr 2016. Anyway K. Karunaporn will resend new file to you within today. It will consist with both corrective invoice and receipt/ tax invoice that followed by your vat certificate document and revenue dept. rule in English language . Then would you please confirm the address to her for sending all original document.
Please kindly find my attached file, i translate Thai to English ( in handwrite ) . It may help you when recheck.