Dear Value agents,
We would like to inform that the IATA new procedure about vMCO/nMPD is no longer accepted in Thailand
so we decide to collect for services such as charged for ancillary services, amendment fees and refunds as a tax code OY.
From now on please use following procedure for services such as charged for ancillary services, amendment fees and refunds.
1. All additional charges and amendment fees need to be collected as a tax code OY.
2. In case of refund no showed tickets please send an e-mail to hunnuair@federal.co.th requesting to open ticket status
and add deduct no show fee while refunding the ticket.
3. In case of date change no-showed ticket please send an e-mail to hunnuair@federal.co.th requesting to open ticket status
and collect the no show fee with a tax code OY.
Please feel free to contact us , if there is any more information you may need.
Thank you for your kind support.