Receptionist Job Responsibilities:
A hotel receptionist has to perform
• Customer service should be active for 24 hours
• A courteous attitude is to be maintained while maintaining the entries
• Attend the calls for the hotel customers who are in need
• Keep the reception counter clean
• Satisfy the requests that the guests make for their comfort and ease
• Supply the reports to the house keeping or the management
• Must be quick in response when emergency evacuation is required
• Deal the maintenance trifles with the line manager instantly
• Update oneself with the hotel pricing and other facilities while informing the incoming
guests
• Looks after the reservations as well as cancellations
• Takes part at the team meetings
• Conducts the information provided by the management team
• Maintain the policies affixed by the company
• Enhance the knowledge with the in-house training
• Reporting of the security concerns and inform others in case of any trifles