วัตถุประสงค์ของงาน (Objective) :
- Service Delivery aims to plan, schedule and control the movement of releases to live environments. The primary goal of Service Delivery is to ensure that the integrity of the live environment is protected and that the correct components are released.
- To deploy the Release components into the live production environment.
- This position is also responsible for training end-users and operating staff and circulating information/documentation on the newly deployed Release or the services it supports.
- To resolve operational issues quickly during an initial period after Release deployment, and to remove any remaining errors or deficiencies.
- To prepare and manage timetable for the installation of an application, system or infrastructure component for supporting Business plan
- A set of rules for deploying releases into the live operational environment, defining different approaches for releases depending on their urgency and impact
- Service Delivery is to have consistent set of repeatable, reliable and resource-independent processes to achieve optimal business value and optimize resource utilization. Given that most organizations are focused on running shorter, high-yield business projects, it is imperative that the application delivery value chain is optimized to ensure that there are no bottlenecks in delivering the business value.
คุณสมบัติของผู้ดำรงตำแหน่งงาน (Qualifications) :
Educational background: Bachelor’s Degree or Higher in computer science, computer engineering or a related field.
Nationality : Thai Gender : Male/Female Age : New grade welcome
Language Skill :Thai (Excellence), English (Good),
Experience : - At least 1-3 years experience in field technical support or system administrator
Required other skills ;
o Can be work as a team /support over time or on call stand by.
o Excellence proactive analytical and problem solving skills.
o Good communication skills in English
o Possesses negotiation and communication skills.
o Comfortable working in a dynamic environment and developing flexible solutions to meet evolving requirements.
o Ability to work under pressure