built their inner confidence stronger and develop understanding to the supportive to their peers, once they participate in different type of training programs. Comprehensive training and development program helps in deliberating on the knowledge, skills and attitudes necessary to achieve organizational goals and also to create competitive advantage (Peteraf 1993). To have effective, training and development of management programs need to take into account the employees are adults learners (Forrest &Peterson, 2006). Oribabor (2000) said that training and development aim is to developing competences such as technical, human, conceptual and managerial for the furtherance of individuals and organization growth. Pitfield (1982) has an opinion that the main objectives of training are to give skills, knowledge and aptitudes to do required job efficiently develop the workers so that he or she has potentials, he or she may progress increase efficiency by reducing spoilt work, misuse of machines and lessening physical risks. The customers in the study reported that overall service quality can be improved during the time of receptionist were receive social skills training (Garavan, 1997). Training has a direct relationship with the performance of the employees, training is a formal and systematic modification of behavior through learning that actually occurs result if education, instruction,