The workplace of a switchboard operator normally involves working in an office-type of setting. The operator often sits at a switchboard station to direct callers to the correct lines. The operator may have their own desk in the front of the building where they direct incoming customers, or they may be isolated in the internal area of the company, working on a switchboard.
The environment of the operator involves sitting throughout the day in front of a switchboard and computers. He or she may also have a desk with a smaller type of switchboard system. All switchboard operators work inside, but the environments can vary, depending on the type of hotel that they are working for.