Dear Kat,
Thank you for your email.
We already collect full payment for both bookings with details as below:
TLFT143022: 11.559 USD
TLFT142942: 13.418 USD
Agent: Ipanema Travel
At that time I don’t know well how to issue in Net Suite so I just send clients normal invoices and did not do anything in Net Suite. If you still need us issue the amount 2380$ & 120$ I can ask my colleague to help doing this.